HP5520 prints give stripes in black

[RESOLVER1]

The printer HP5520 gives horizontal strips in the black. This does not happen in cyaan, magenta and yellow.

I have used the printer head cleaning system on the printer. Also cleaned the printer heads, used video instruction.

This all doesn't give a better result.

What can I do to resolve this problem?

Thanks for your help!!!

[A4Apollo]

Hi! @RESOLVER1, Thanks for stopping by HP forums!

I understand when you print from your printer you get black stripes.

Don't worry I'd like to help you out.

Did you make any changes to your printer?

Does this happen when copy from your printer?

Please provide the operating system you are running on your PC?

If you found defects on the Print Quality Diagnostic report, run an automated tool to clean the printhead.
Make sure that plain white U.S. letter or A4 size paper is loaded in the tray.
From the control panel home screen, touch the Settings icon (), and then touch Tools.
Touch the Down Arrow (), and then touch Clean Printhead. The product cleans the printheads and then prints a test page.
Review the print quality on the test page.
If the print quality on the test page is satisfactory, return to the current print job.
If the print quality on the test page is unsatisfactory, perform a secondary cleaning of the printhead.
If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last cleaning stage to start the first stage of the cleaning process over again.
If these steps resolved the issue, there is no need to continue troubleshooting. The following precautions might prevent the issue in the future.
Avoid leaving unprotected ink cartridges out of the printer for an extended period of time.
Always use the Power button to turn off the printer. This protects the ink cartridges from exposure to air.

Refer this article to further troubleshoot print quality issues.

I'll keep an eye out for your response.  

I hope you have a great day! 🙂