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Student
Posts: 1
Member Since: ‎04-18-2014
Message 1 of 2 (247 Views)

HP5525 all in one printer

I, too, just ran across the black in stopped printing.  I just bought new cartridges ($85) worth and put the new cartridges in.  Black still wont print.  I tried everything as far as printer tools.  Any new suggestions out there?  If I have to buy another printer, it wont be HP....

disgusted...

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Grad Student
Posts: 254
Member Since: ‎09-10-2013
Message 2 of 2 (200 Views)

Re: HP5525 all in one printer

Hi ,

 

Please click on wrench or setup >click on tools and >select clean printhead from the tools.

 

try the clean printhead 3 times.

 

Although I am an HP employee, I am speaking for myself and not for HP.

*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves yours

Although I am an HP employee, I am speaking for myself and not for HP. --Say "Thanks" by clicking the Kudos Star in the post that helped you. --Please mark the post that solves your problem as "Accepted Solution"

Thanks and Regards,
John_domnic.
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