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RAYMOND1956
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HPofficejet 4620 won't print works from phone but not computer

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HPofficejet 4620
Microsoft Windows 8 (32-bit)

wont print but will from i phone

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Rainbow23
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@RAYMOND1956,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to print from the computer to your HP Officejet 4620 e-All-in-One Printer.

 

This issue could occur if the printer is not selected as default or the ports are not configured properly.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you in the link: Printer is Offline (Windows)

 

Let me know how this works.
 

You have a good day ahead.

Rainbow23
I am an HP Employee

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