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mmhill
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Message 1 of 2
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Have HP OfficeJetPro6830

HP Recommended
Office JetPro6830
Microsoft Windows 10 (32-bit)

I am not sure which version of Windows 10 I have.

 

I just tried printing from my HP Office Jet Pro 6830 & I get the message "Problem with printhead Oxc19a0041". I've no idea what this means & I had no look trying to find an answer on the HP site.

 

Your help is appreciated. Thank You

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8lives
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HP Recommended

Unfortunately the printhead is non replaceable so you'll have to get the actual printer replaced.
 
Americas & Asia
http://support.hp.com/us-en/document/c04839288

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