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‎04-27-2017 06:57 AM

HP Recommended
Product: HP Deskjet 3050A e-All-in-One
Operating System: Microsoft Windows Vista (64-bit)

The error message came up even though I was previously using the cartridges and have done so successfully since their installation.

1 REPLY 1

‎04-28-2017 10:51 AM

HP Recommended

 

@Skyeman

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

 

As I understand you've suddenly got following error message: Both cartridges incompatible,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Have you checked related HP Forum posts to help resolve your concern?

 

If you haven't, Here's a related HP Forums post that seems to have helped others: Click here for the steps.

If the issue persists, please Click here for further assistance.

 

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Regards, 

Riddle_Decipher
I am an HP Employee

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