Have suddenly got following error message: Both cartridges incompatable

[Skyeman]

The error message came up even though I was previously using the cartridges and have done so successfully since their installation.

[Riddle_Decipher]

@Skyeman

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As I understand you've suddenly got following error message: Both cartridges incompatible,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

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