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Skyeman
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Message 1 of 2
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Have suddenly got following error message: Both cartridges incompatable

HP Recommended
HP Deskjet 3050A e-All-in-One
Microsoft Windows Vista (64-bit)

The error message came up even though I was previously using the cartridges and have done so successfully since their installation.

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Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Skyeman

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

 

As I understand you've suddenly got following error message: Both cartridges incompatible,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Have you checked related HP Forum posts to help resolve your concern?

 

If you haven't, Here's a related HP Forums post that seems to have helped others: Click here for the steps.

If the issue persists, please Click here for further assistance.

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,  

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner, 

Thank you for posting in the HP Support Forum.  Have a great day! 

Regards, 

Riddle_Decipher
I am an HP Employee

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