Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Posts: 1
Member Since: ‎05-25-2011
Message 1 of 2 (1,742 Views)

Have to restart print spooler every time I want to print


I am using a Photosmart C4480 with Windows 7 Home Premium 64-bit. All documents I send to the printer fail to print and get stuck in the printer queue with a generic "Printer: Error" message. The only way to resolve the issue is to restart the print spooler under Services (Computer Management console). Once I restart, the document that got stuck is released, but any new documents I send to the printer get stuck in the queue again. The print spooler service is set to 'Automatic' startup type and 'Restart the Service' is selected under First and Second failure, so I have no idea why this is happening.


0 Kudos
Associate Dean
Posts: 8,479
Member Since: ‎12-02-2008
Message 2 of 2 (1,730 Views)

Re: Have to restart print spooler every time I want to print

This is not a print spooler problem, check your C4480 using this diagnostic utility.

Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" below to say “Thanks”!
I am a volunteer posting here on my spare time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation