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Honor Student
Posts: 3
Member Since: ‎02-06-2012
Message 1 of 4 (1,398 Views)

Having trouble hooking up my Deskjet 3050 to my laptop using my USB

Hi, I am having issues hooking up my Deskjet 3050 to my Hp laptop, which is windows XP. It's a wireless printer, but for whatever reason, the wireless stopped working on the printer. I pulled out my USB cord that it came with and hooked it up to my laptop, and still have nothing! I don't know how to get it to work. The Printer works when I do a status report, so I know my printer works okay, it's just getting my printer & laptop working together. Frustrating!

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Provost
Posts: 12,147
Member Since: ‎12-31-2009
Message 2 of 4 (1,353 Views)

Re: Having trouble hooking up my Deskjet 3050 to my laptop using my USB

Hi jricklefs, 

 

Have you tried a installing the printer on a different computer?

 

When you plug in the USB cable to your laptop does it show it has a new deivce found?

 

 

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

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Honor Student
Posts: 3
Member Since: ‎02-06-2012
Message 3 of 4 (1,307 Views)

Re: Having trouble hooking up my Deskjet 3050 to my laptop using my USB

I haven't tried a different computer, all I have is my laptop. When I plug it in to my laptop it does recognize & say new device found. It will copy papers, so I know the printers works, but for some reason it won't print anything from my computer unless it's a ink test or some sort of Printer test. No documents or Internet stuff.
Provost
Posts: 12,147
Member Since: ‎12-31-2009
Message 4 of 4 (1,301 Views)

Re: Having trouble hooking up my Deskjet 3050 to my laptop using my USB

Hi jricklefs, 

 

What happens when you connect the printer to a different computer?

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
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