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deborah3077
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Help, printer is not letting me print in color HP C6180

HP Recommended

I received a message when printing that I needed to replace a couple of the color cartridges. I did so, I am still getting a pop up that states to print in black only everytime I go to print. I have restarted the printer, I have removed all of the ink cartridges and put them back in , still the same thing.  This is a hp c6180 , any suggestions?

Thanks

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007OHMSS
Level 8
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HP Recommended

This ink cartridge error document may offer some help here:

 

http://support.hp.com/us-en/document/c00720996

007OHMSS

I was a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
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