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    Fix HP Printer issue in macOS

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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Hostnames Won't Update On Web Jetadmin

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Hi there,

I work at a university where we have about 516 printers within our Web Jetadmin, however about 50 of them will not update Web JetAdmin with their Hostnames even though they are set on the devices.

 

I've tried updating firmware but no luck.

I've compared same models of one that's working and one that's not and I can't find any different settings.

 

Anyone have any advice for me?

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Could try a quick discovery at the bottom left of webjet with the printer's hostname.  I've had to do that when we renamed some printer hostnames so that webjet would use the new hostname rather than the old one.

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