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Posts: 1
Member Since: ‎11-25-2012
Message 1 of 2 (1,636 Views)

How can I solve the 005FBB6 screeen error on my prnter?

Product name: HP Photosmart 5520 e-All-in-One

Operating System: Mac OS 10.7.5 (Lion)

Error message: 005FBB6 on the screen of the printer

No changes: everything works just fine while printing but not possible to scan (either with USB cable or with the Bonjour protocol). 



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Distinguished Professor
Posts: 3,242
Member Since: ‎12-12-2011
Message 2 of 2 (1,618 Views)

How can I solve the 005FBB6 screeen error on my prnter?

I am sorry that you are having that issue with the printer. Here is a document that addresses general alphanumeric codes for your model of printer. It will show you how to reset the printer in an attempt to clear that error code. I hope that this helps.
I am a former employee of HP...
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