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Honor Student
Posts: 2
Member Since: ‎03-28-2011
Message 1 of 2 (163 Views)

How can I startup my HP Photosmart 3210 with my new HP Notebook ?

HP G72 Notebook - Photosmart 3210 Printer - Software disc  I received is not compatiable with Windows 7

I keep getting the following when I try to scan " Refer to device documentation to troubleshoot"

Suggestions to get my printer to scan?

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Provost
Posts: 12,147
Member Since: ‎12-31-2009
Message 2 of 2 (152 Views)

Re: How can I startup my HP Photosmart 3210 with my new HP Notebook ?

Hi condonric,

 

Do you have the full feature software and driver loaded for your printer?

 

Below is a link to the software and drivers.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-76831-1&cc=us&dlc=en&lc=en&...=

I am an HP employee.

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