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HP Recommended
JP officejet 5740

Hello. I have a problem with this printer that had been purchased from an auction. It stopped working a couple of mounts ago and it says "HP Instant Ink: Cannot print. Please visit www.hpinstantink.com for information. You will be unable to print with HP Instant Ink cartridges until the problem is resolved." I understand that it was enroled in this program and i think that the previous owner stopped paying. Please help me 

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HP Recommended

Just put in regular HP cartridges and you can print away.

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