How do I clear my machine's memory?

[PaxtonMiller]

How do I clear my All-in-One's memory?  We've tried cancelling a fax - doesn't work.  Tried turning the machine off for a while - doesn't work either.  There has to be some way to clear it.  Thanks!

[rb011]

Hi @PaxtonMiller,

Thanks for reaching out to the HP Support Forums printer inquiry.

I understand that you have an HP LaserJet Pro MFP M127-M128 series printer and you would like to know how to clear the memory. I would like to help with that.

There are several models in that line of printers, and some have different displays and options than the others, so i might help if I knew what printer model you are using exactly. If you are unsure, here is a support document that can help -  How Do I Find My Model or Printer Number?.

I will watch for your reply so I can look further into this for you. Please reply at your convenience.

Thanks. 

[PaxtonMiller]

The model of my all-in-one is LaserJet Pro MFP M127fw.

[rb011 · Accepted solution]

Hi @PaxtonMiller,

Thanks for getting back to me with the model information.

Here is a support document that may help clearing the memory - Delete faxes from memory.

Please let me know if this resolves the issue, or if you require further assistance.

In fact, if this helps you to reach a solution, please click the "Accept as Solution", and the "thumbs up" buttons down below in this message. 🙂

Thanks!