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Student
Posts: 1
Member Since: ‎06-20-2011
Message 1 of 3 (4,319 Views)

How do I get rid of vertical lines on the scan or copy when I use the document feeder?

Everything is fine when I scan or copy from the glass but there are vertical lines on the scan or copy when I use the document feeder.  How do I get rid of them?

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Grad Student
Posts: 317
Member Since: ‎03-01-2011
Message 2 of 3 (4,312 Views)

Re: How do I get rid of vertical lines on the scan or copy when I use the document feeder?

[ Edited ]

Hello everinvest,

 

Make sure to clean the part of the scanner glass under the adf (it should be a separate little section of the scanner glass). Also make sure that there's no dirt or pieces of paper stuck on the underside of the adf.

 

Instructions can be found in this document:

 

http://support.hp.com/us-en/document/c00846928

 

On some units you have to open the actual adf mechanism to clean the glass, you can find instructions for how to do that in this document:

 

http://support.hp.com/us-en/document/c01612462

 

Honor Student
Posts: 2
Member Since: ‎02-25-2013
Message 3 of 3 (3,585 Views)

Re: How do I get rid of vertical lines on the scan or copy when I use the document feeder?

Where do I find the answer

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