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Honor Student
Posts: 4
Member Since: ‎05-18-2012
Message 1 of 3 (6,421 Views)

How do I replace the printhead on the officeJet 6700?

I was told the printhead needs to be replace on My officejet 6700.  I can't find where I can order the printhead and how to install it.  HP support said because I use a non standard Ink cart that it damaged the printhead. Can anyone help.



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Distinguished Professor
Posts: 3,242
Member Since: ‎12-12-2011
Message 2 of 3 (6,396 Views)

Re: How do I replace the printhead on the officeJet 6700?

I am sorry to hear that you are having that problem with the printer.The printhead on the Officejet 6700 is a non replaceable part as that cannot be removed from the printer.  At this point one would be looking at product replacement. 

I am a former employee of HP...
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Honor Student
Posts: 2
Member Since: ‎03-28-2013
Message 3 of 3 (4,675 Views)

Re: How do I replace the printhead on the officeJet 6700?

When I turn mine on, I get an Error message that says "There is a problem with the printer or ink system. Turn printer off, then on. If problem persists, contact HP. 0x610000f6". I've tried everything that the HP troubleshooting document has said except replacing the ink. It said there is a possibility that this Error could be caused by a damaged ink cartridge. Would it be worth it to purchase a new set of inks to see if that is the problem or is it indeed the printhead that's gone bad? My printer is out of warranty.

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