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‎01-11-2019 03:53 PM

HP Recommended
Product: Hp envy 4250

I took the printer roller thing out to fix a paper jam and clean the rollers. Now I cant figure out how to put it back the duplex path cover wont close because the rollers aren't in straight. Any advice? 

1 REPLY 1

‎01-13-2019 11:49 AM

HP Recommended

@PrinterPatty

 

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

 

Please follow the steps mentioned in this document to help you with the issue:

 

https://h30434.www3.hp.com/t5/Inkjet-Printing/How-do-you-reinsert-the-printer-rollers-so-they-fit-pr...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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