Note on archived topics.
09-20-2013 08:13 AM
I just purchased a new HP Laserjet Pro 400 model 401DN printer. I have registered the printer with the HP ePrint Center and I have created a ePrint email address. The printer is connected with an Ethernet cable to a hardwired network in my house.
My first question - Can I use the HP ePrint iPhone app to print items to the 401DN printer? I think I can.
I have installed the HP ePrint app on my iPhone 5. The app instructions say that I can print the body of an email from the iPhone. To do this, I think I need to go into the app settings - Email Accounts - Other. I tried using IMAP. In the Email address field which email address am suppose to use? My main email address that I use to send and receive all my mail? I am suppose to enter the incoming or outgoing server information? I have not been able to find any documentation on how to setup the email portion of the ePrint iPhone app.
I tried setting up the email using my gmail account and it worked and verified properly. I can't figure out how to set the email using my primary email account.
I have tried to enter the information I think the app is looking for and verification fails.
Thanks for your help!
09-30-2013 03:08 PM
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/ .
I hope this helps.
12-30-2013 04:15 AM
Have you tried the ePrint mobile app?