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01-29-2009 11:19 PM
I am having trouble installing the software for the HP Officejet 6210 All-in-One Printer on my PC, which has the Windows Vista Home Premium operating
system (32-bit). I get the following error message:
"System Requirements Results: This computer has been checked for the requirement to install this product."
"This system does not meet one or more of the minimum requirements needed to install this product. The installation cannot continue."
"Details and Guidance: This software cannot be installed using the 'Run as...' command. The installation cannot continue until this is resolved."
The HP Officejet 6200 series printers are currently supported in the Windows Vista operating system so I'm not sure what the issue is. Can anyone help
so that I can start using my printer again? Thanks.
09-02-2009 01:51 AM
I encountered the same problem but when I tried to install the driver it said it could not install at this time. I waited rebooted and have tried again several times and still no luck. Any suggestions?
09-02-2009 04:48 AM
09-21-2011 11:44 AM
I know this is an old thread, but I am having the same problems with my HP Officejet 6210xi All-in-One install CD. I have a new computer with Windows 7 os. I have been trying to use the install CD that came with my printer a few years ago. I keep getting error messages and am unable to use the printer.
The error message I am getting is as follows while using the Install CD wizard:
"system req. Results. System does not meet one or more of the min. req. to install. Details: Install cannot be installed using the "Run as..." command. Install cannot continue until this is resolved. Required action: Log on as user with admin. Privileges..."
I am the user admin. and logged in as so. The install CD that I am using (came with the printer) has printed on it, "HP PSC 2350 series. HP Officejet 6200 series. Windows 98, Me, 2000, XP. CD version 4.7.0". My new computer has the Windows 7 operating system in it. I believe it is the 64 bit.
Hope you can help me. Thank you, Barb
09-21-2011 12:35 PM
It sounds like the installer is blocking because it thinks you are not running with administrator privileges.
To help troubleshoot the problem, please try the following:
1. If you are currently logged in to your system, please log out
2. Log back into your system using an account with administrator privileges
3. Insert the CD that came with your product to launch the installer
If the problem still occurs, please grab a screenshot of the screen which appears and attach it here.
P.S. To capture a screenshot of the screen, you can do the following: click on the title bar of the screen, press CTRL-ALT-PRT SCR, open MS Paint, type CTRL-V to paste the image, save to a file.