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Top Student
Posts: 5
Member Since: ‎10-26-2010
Message 1 of 2 (1,303 Views)

How to bypass color cartridges and just use the printer as B&W? - Officejet Pro 7780

Hi

I have an Officjet Pro 7780 and it is low on Yellow ink, but even when I choose the option to print only in

grey scale in printer settings, I get a msg to replace Yellow ink before it can print. I can not even use the

copier to make black copies. The Black ink cartridge is full. Can anyone help me?

Thanks,

Soussan

0 Kudos
Student
Posts: 1
Member Since: ‎10-19-2011
Message 2 of 2 (1,283 Views)

Re: How to bypass color cartridges and just use the printer as B&W? - Officejet Pro 7780

I have the exact same problem and no one at HP is willing to help out with this issue. I bought the C7200 and it has turned out to be the biggest waste of money ever! Will someone from HP PLEASE answer this question. How can I use my printer to only print in black and white and bypass color. I tried to change the setting in the properties tab and it does not work. I continue to get a message that one of my colors is empty. I DON'T CARE! All I want to do is print using black ink. I have tried everything. I want my money back for this complete pile of junk printer. 

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