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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-29-2017 05:04 PM

HP Recommended
Product: HP Officejet Pro 8730
Operating System: Microsoft Windows 10 (64-bit)

Purchased Officejet Pro 8730 10 days ago via HP Online Store, with purchase decision significantly influenced by promise of £50 cashback.

I am at a complete loss as to how to claim this.

Web address found via the store redirects back to the Cashback campaign but without any further info on how to claim.

I created an account on HP Connected on registering the printer but did not notice anything of relevance at that point.

 

I apologise if this is not the correct place to post queries of this nature but similar queries have come up here and been answered in the past.

I hope you can help.

 

Thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-30-2017 02:55 PM

HP Recommended

Hi @cjanoodle,

Thank you for your reply, I have brought your issue to the attention of an appropriate team within HP.

 

They will likely request information from you in order to look up your case details or product serial number.
Please look for a private message from an identified HP contact.

 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Forum

Rainbow23 - HP Support.

View solution in original post

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1 REPLY 1

‎10-30-2017 02:55 PM

HP Recommended

Hi @cjanoodle,

Thank you for your reply, I have brought your issue to the attention of an appropriate team within HP.

 

They will likely request information from you in order to look up your case details or product serial number.
Please look for a private message from an identified HP contact.

 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Forum

Rainbow23 - HP Support.
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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