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Student
Posts: 1
Member Since: ‎03-03-2014
Message 1 of 2 (337 Views)

How to get HP envy 5530 to connect to HP 23 Pavilion.

Ref: above subject line... How to get print document?

 

Printer:  HP Envy 5530 e-All in one printer

Operating System: Window 8.0

Computer: Pavilion 23-b010

 

General Information (from HP Network Configuration Page)                                                         Network Status                                                                   Ready

 

Active Connection Type:                                                    Wireless

 

Print Status from print dialogue box:                                  Offline

 

Internet                                                                              Connected

 

 

0 Kudos
HP Support Agent
Posts: 7,164
Member Since: ‎09-03-2013
Message 2 of 2 (323 Views)

Re: How to get HP envy 5530 to connect to HP 23 Pavilion.

Please run the HP Print and Scan Doctor.
If this does not resolve the issue, please feel free to write back for additional troubleshooting instructions.

 

Thank you.

 

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