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ABowman
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Message 1 of 2
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How to set up paper trays in LaserJet Pro 400

HP Recommended
Microsoft Windows 7 (64-bit)

When printing a document, this printer demands to use Tray 1.  We don't use Tray 1.  How can I get it to use Tray 2?

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dansdaduk
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HP Recommended

The "Tray 1 load type size" prompt implies that:

 

  • Your print job has requested a PaperSize of size, and a Paper Type of type.
  • But that tray 2 (in your case) is not configured with these attributes; the paper size is probably automatically detected by sensors attached to the paper guides, but the paper type needs to be set explicitly (via front panel menus, or Embedded Web Server, or Toolboxequivalents); print off a configuration report from the printer to find out what the settings are.
  • It could also perhaps be the case (less likely?) that your print job has specified 'manual feed'.
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