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Posts: 1
Member Since: ‎08-29-2013
Message 1 of 2 (508 Views)

Hp Officejet 6500 E709n series printer error messages

My printer dosen't print, it keeps showing on printer screen:   General Printer Error - (0X61011beb)


Anyone knows what that means and how can I fix it? Thanks

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Distinguished Professor
Posts: 2,840
Member Since: ‎01-11-2012
Message 2 of 2 (494 Views)

Re: Hp Officejet 6500 E709n series printer error messages

[ Edited ]

Hi bijanReza,


That code indicates a Carriage Jam and I recommend that you follow the steps in the next link.  Click Here  Does that help?

Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.

Please select the "Accept as Solution" button on the post that best answers your question.

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Thank You,
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