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Student
Posts: 1
Member Since: ‎04-28-2011
Message 1 of 1 (445 Views)

Hp Photosmart 3310 PROBLEMS

Hp Photosmart 3310 - Smiley Sad

 

This printer has been running fine for the last couple year until, now.

It ran out of black ink the other day so i brought a replacement cartridge (non-hp; a first time) for it.

 

Lid up, Old cartridge out, new cartridge in.... the lid now won't close.

I dont want to force it down as something may break.

 

Does anyone know/have the solution to this problem?

 

Furthermore, I needed to print off a document so i just held down the silver button on the side.. but now the printer wont print black ink.

 

Help!

 

Thanks in advance

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