Hp Printer T120 not printing pdfs - stating reduced size when not

[Ryan19]

Hp Printer T120 is not printing pdfs and stating, 'pdf to be printing on 297mm but the printer is currently using 285mm?' Annoyingly it will print some sheets and then produce this message.  A hard reset worked for about two sheets and this message appeared again.

Currently printing from wifi via the router and using Windows 10.

Can anyone help?

Ryan

[rasheddul]

Hi,

Thanks for contacting with HP Support Forum.

Please installed the drive correctly from below link: https://support.hp.com/us-en/drivers/selfservice/hp-designjet-t520-printer-series/5263079

Please use full drive: HP Designjet T520 printer series HP-GL/2 and HP RTL Full Feature Solution Installer - V. 61.144.2523.100 (32.6mb)

Then try print.

If your drawing is exactly 36x24 then there is no room for the 5mm standard margin.

Try printing in "Fit to" mode versus actual size.

Please note the margine level:

Margins (top x bottom x left x right)

Roll: 5 x 5 x 5 x 5 mm (0.2 x 0.2 x 0.2 x 0.2 in)
Sheet: 5 x 5 x 5 x 5 mm (0.2 x 0.2 x 0.2 x 0.2 in)

Please check the below link:

http://h30434.www3.hp.com/t5/DesignJet-Large-Format-Printers-and-Digital-Press/Custom-Print-Sizes-No...

goto printer properties and Features and mark on Rotate by 90 degree.

Lets check to print.

I hope that answers will support to concern adequately. Let me know! Good luck 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Thanks,
Rashed