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Honor Student
Posts: 2
Member Since: ‎09-05-2013
Message 1 of 2 (607 Views)

Hp deskjet 1050 j410a series all in one printer driver software is not opening.

guys i have installed full featured printer driver software for windows 8 but i am not able to open the software after installation on clicking hp deskjet 1050 j410 series icon on desktop. it was working fine few days back but not i am tired from kepp trying to open it from lat 2 days. i want to scan documents urgent..and thus need to open the software pls provide me some solutions with the cause of issue

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Provost
Posts: 12,147
Member Since: ‎12-31-2009
Message 2 of 2 (595 Views)

Re: Hp deskjet 1050 j410a series all in one printer driver software is not opening.

Hi Shash22,

 

Did you recently upgrade to the Win 8.1 release through the Microsoft store app?

 

If so, you will need to reinstall the printer driver in order for the new operating system to recognize it is there. Download and install the Win 8.1 full feature software from the link below.

 

HP Deskjet Full Feature Software and Drivers

I am an HP employee.

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