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Solved!

Hp officejet pro x476dw shows code 0xc6fd0013

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Hello
My quite new printer shows this code on display: 0xc6fd0013 and does not work anymore.
I tried all the steps, prvided by the handbook, but no success.
What is on with it, is there any possibility to solve the problem (and how?) or do I have to bring it in to hp?
Thank you for support
Chris
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Hi ChristheSwiss,

 

I understand that your printer has a error message.  I would take a look at the document below.

 

 

 

Alphanumeric Error 

 

 

Let me know how it goes.  

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Hi Gary

thank you for your advice and the link added

My printer has got a ink-system failure, I called the Support today and they will change the whole printer.

Anyway, thank you for your support

best regards

Chris

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ChristheSwiss,

 

No problem glad you got a solution.

 

 

 

Have a good week!

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Hej HP

 

Min relative nye printer (HP officejet pro X551dw) viser kode 0xc6fd0013. Jeg har fulgt anvisningerne gentagende gange, men intet virker. Just like Chris.

 

BR

Claus

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@clausratped

 

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티


Thank you for your understanding


Duane_D

I work on behalf of HP. I am a Moderator on the HP Support Forums.
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