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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-21-2017 04:37 AM

HP Recommended
I have a hp pcs 2550 photosmart printer.
I just tried to use printer after long time but it's not printing again.
So I just took the cartridge out and reinserted back.
But now only yellow light glowing and nothing happening.
Can you help me to make it work and also how to check if ink is dry or not.
2 REPLIES 2

‎05-21-2017 05:13 AM

HP Recommended

Here is your HP Support Site.

 

https://support.hp.com/us-en/product/hp-psc-2500-photosmart-all-in-one-printer-series/303769/model/3...

 

Use the troubleshooting section to help you with your issue.

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‎05-21-2017 05:25 AM

HP Recommended

some possibilities:

 

1. Your ink is dry

2. Your catridge is damaged

 

if you wanna check the catridge dry or not, you can take the catridges out, and wipe with a tissue at the bottom. If the ink is not dry it will appear 3 colors.

 

And then if the problem your ink is dry the solution is put your catridge at warm water for 10 minutes, But only the bottom of the catridge. you can find tutorial at youtube for this tips. 

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