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InvisibleMan1
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Hp3830 wifidirect

HP Recommended
Hp3830
Microsoft Windows 10 (32-bit)

Printer Hp3830 was setup successfully by using wifidirect connected to 2 set of Hp computers. After a few months of service, on and off we face "printer off line error". After checking, the printer status showing 2 device connected as usual without doing anything and it works for few days. But, these days when error happed, the printer refuse to print. What could have went wrong? Please advise.

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Rainbow23
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@InvisibleMan1,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are facing issues with your HP DeskJet Ink Advantage 3830 All-in-One Printer wherein it does not print on the wi-fi direct network.

 

This issue could occur the wi-fi direct setup is not correct.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you in the link: Printing with Wi-Fi Direct

 

Let me know how this works.
 

You have a good day ahead.

Rainbow23
I am an HP Employee

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