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Sweeds
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I Need Replacement SETUP Cartridges for C410a All In One Printer

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I had to replace the printhead for HP C410a All In One Printer.  I have also installed 5 new ink cartridges.  I now have an error message that reads, "Please use the SETUP cartridges that came with your printer."  I no longer have the setup cartridges.   It is a great printer and I don't want to have to spend money for a new printer since I have spent money to buy the new printhead and cartridges. How do I obtain replacement SETUP cartridges so I can get my printer to start printing again? Or, is there a way to bypass this process so the printer works?

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Rainbow7000
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Welcome to the HP Forums @Sweeds.

 

I came across your post about the setup cartridge issue you're experiencing and wanted to reply to help out with my suggestions. Please see the guide below to troubleshoot this issue. If the issue continues after troubleshooting, please try calling phone support to discuss replacing the printer or trading it in. I will include HP's contact info below to reach them directly.

 

'Use SETUP Cartridges' Error

 

Please click the "Accept as Solution" if we've reached a solution, and the "thumbs up" to say thanks for my help.

 

Contact HP:
Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
Case number and phone number appear​

a i n b o w 7000

I work on behalf of HP



Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
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