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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-17-2017 10:53 PM

HP Recommended
Product: HP Envy 4520
Operating System: macOS 10.12 Sierra

Messages that say "Low on Ink" keep popping up and there is no way to stop them.  I get it...

 

I'm low on ink... 

 

STOP THROWING IT IN MY FACE

1 REPLY 1

‎05-19-2017 07:13 AM

HP Recommended

Hey there! @kplong02, Thanks for stopping by HP forums!

 

I understand you are getting low ink message on your printer.

 

Don't worry I'd like to help you out.

 

Did you make any changes to your printer?

 

Have you tried checking with a different ink cartridge?

 

Remove all the ink cartridges from your printer and place the ink cartridges one by one and check if you ink cartridge error and replace the faulty ink cartridge.

 

Please try the steps recommended below.

 

In your software application, click Print.
Select your printer from the list of available printers.
Click the Paper Type/Quality menu.
Click the triangle next to Color Options.
From the Color menu, select Grayscale.
Select Black Print Cartridge Only, and then click Print to start the print job.

 

Refer this article to further troubleshoot ink cartridge issues.

 

 

 

Let me know if this works!

Have a beautiful day ahead! 🙂

 

 

A4Apollo
I am an HP Employee

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