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Bholie
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Message 1 of 2
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I can print, but can not scan

HP Recommended
Acer
Microsoft Windows 10 (64-bit)

I can print fine, but when I press scan on my printer (HP Deskjet F4180 All-in-One) nothing happenes, noting comes on my laptop, ie preview etc.  

 

Thanks,

 

Bholie

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banhien
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Message 2 of 2
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HP Recommended

Hi,

Welcome to HP Support Forum. Have you installed printer software and drivers to your computer yet ? Firstly, please download an run the following tool:

      http://ftp.hp.com/pub/printers/hppsdr/HPPSdr.exe

It may fix the problem for you. If not, post back full error message(s).

Regards.

BH
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