I can't get my HP Designjet 500ps to print in color on my Mas OS X

tonjak · ‎05-12-2017

I just got a back up Mac to use for printing (I also have a Mac OS X 10.11, that prints in color). I downloaded the driver and utility and test printed several pages and everyone will only print black and white. When I look at the settings on my 10.11 it show color options, but on my 10.8 it shows absolutley no color options at all.

jasonmiamifl · ‎05-13-2017

check the following :

When you image is ready to print.... click print setting.... custom >> define your media properly, width, length.. print quality... layout etc etc. click ok & return to print screen...

On right side.... check the icc profile & make sure no no gray scale , pick rgb color..

HP has icc profile for dj500/800, download & right click to install them.

also on printer display panel, check & make sure it is for color & bw.... not only bw.

DJ500 prints color very good & not good in black & white.