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tonjak
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Message 1 of 2
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I can't get my HP Designjet 500ps to print in color on my Mas OS X

HP Recommended
HP Designjet 500ps
Mac OS X 10.8 Mountain Lion

I just got a back up Mac to use for printing (I also have a Mac OS X 10.11, that prints in color). I downloaded the driver and utility and test printed several pages and everyone will only print black and white. When I look at the settings on my 10.11 it show color options, but on my 10.8  it shows absolutley no color options at all.

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jasonmiamifl
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Message 2 of 2
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HP Recommended

check the following :

When you image is ready to print.... click    print setting.... custom  >> define your media properly, width, length.. print quality... layout etc etc. click ok & return to print screen...

 

On right side.... check   the icc profile & make sure    no  no  gray scale   , pick rgb color..   

 

HP has icc profile for dj500/800, download & right click to install them.

 

also on printer display panel, check & make sure it is for  color & bw.... not only bw.

 

DJ500 prints color very good & not good in black & white.

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