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Top Student
Posts: 3
Member Since: ‎02-17-2014
Message 1 of 21 (34,336 Views)

I cannot download the software via. www.hp.com/eprint/dj1510

Tried www.hp.com/eprint/dj1510. Get as far as begin, but it states error, not available etc
Regents Professor
Posts: 5,111
Member Since: ‎04-11-2012
Message 2 of 21 (34,334 Views)

Re: I cannot download the software via. www.hp.com/eprint/dj1510

Hello philtothebrim,

 

If your PC works in Win 7 / 8 or 8.1, then download and run the HP Printer Install Wizard from www.hp.com/go/tools

 

else, click here to access the page to enter the printer model number , OS to start to download the printer software.

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Top Student
Posts: 3
Member Since: ‎02-17-2014
Message 3 of 21 (34,322 Views)

Re: I cannot download the software via. www.hp.com/eprint/dj1510

Thanks for your swift reply jabzi. I'm a complete imbecile with technology.However,I never thought it would be this difficult. Not going to spend (ie waste) more money phoning 0845 numbers. Will try and get a refund as although the description stated you can connect the printer to a tablet,it didn't say you need a degree in computing. The easy install options clearly don't work. Not happy
Regents Professor
Posts: 5,111
Member Since: ‎04-11-2012
Message 4 of 21 (34,313 Views)

Re: I cannot download the software via. www.hp.com/eprint/dj1510

[ Edited ]

Hello philtothebrim, 

 

Please click here to access the Deskjet 1510 product specifications.

 

As per the specs, this printer Deskjet 1510 is not wireless and hence eprint or printing using a Tab is not supported.

 

I apologise if  someone ( from HP ) has given you the incorrect information about the product capability.

 

 

Model                                                                                              Wireless    Ethernet    USB
HP Deskjet 1510 All-in-One Printer series                               No              No               Yes
HP Deskjet Ink Advantage 1510 All-in-One Printer series    No              No               Yes

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Top Student
Posts: 3
Member Since: ‎02-17-2014
Message 5 of 21 (34,305 Views)

Re: I cannot download the software via. www.hp.com/eprint/dj1510

Product description on Argos site clearly states compatability with tablets and smartphones ! Time to contact Trading Standards
Regents Professor
Posts: 8,708
Member Since: ‎11-27-2009
Message 6 of 21 (34,085 Views)

Re: I cannot download the software via. www.hp.com/eprint/dj1510

Is this the page on the Argos site you mean? 

 

http://www.argos.ie/webapp/wcs/stores/servlet/Search?storeId=10152&catalogId=14551&langId=111&search...

 

 

Connectivity:

  • USB .
  • Email Print.
  • Mobile print enables printing direct from your smartphone or tablet through brand specific apps.
I am an HP employee.
I am speaking for myself and not for HP. Twitter: @Ciara_B_27
Student
Posts: 1
Member Since: ‎04-07-2014
Message 7 of 21 (32,769 Views)

Re: I cannot download the software via. www.hp.com/eprint/dj1510

I cannot download the softwareof dj1510

 

Honor Student
Posts: 1
Member Since: ‎04-18-2014
Message 8 of 21 (32,380 Views)

Re: I cannot download the software via. www.hp.com/eprint/dj1510

Neither can I...does anyone in HP look at this forum and ansr questions?

 

Regents Professor
Posts: 5,111
Member Since: ‎04-11-2012
Message 9 of 21 (32,374 Views)

Re: I cannot download the software via. www.hp.com/eprint/dj1510

Hello, 

 

Please download and install HP Printer Install Wizard from www.hp.com/go/tools 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Student
Posts: 1
Member Since: ‎07-26-2014
Message 10 of 21 (29,213 Views)

Re: I cannot download the software via. www.hp.com/eprint/dj1510

podes pásame el software para instalar mi impresora


philtothebrim wrote:
Tried www.hp.com/eprint/dj1510. Get as far as begin, but it states error, not available etc

 

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