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Tutor
Posts: 6
Member Since: ‎10-22-2011
Message 1 of 1 (213 Views)

I have a photosmart B110a. It will not scan to computer.

I have downloaded the latest software and drivers three times and it gets to the end and says an error occured. I have several hundred photos that my mum and dad took I want to scan in as I don't have negatives. I am disabled and a wireless printer is the perfect solution for me. My operating system is Windows 7 64-bit. I have even tried loading 32-bit in case my paperwork was wrong. I did get it to scan once but I switched off the computer and when I restarted a couple of hours later it would not scan again.

 

Any help would be appreciated.

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