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I have three completely seperate HP Printers that go offline at random & remotely can't be fixed.

HP Recommended
HP OfficeJet 8600
macOS 10.12 Sierra
I have three completely seperate HP Printers that both go offline at random and can not be remotely revived?

Initially they all work and then they have to be physically reset over and over and over.

One has a static IP that was auto-generated via Web interfcs, one had to be manual because the web interface, "Generate Static IP", would actually generate one so I had to do it on the printer, and the last one does not have a static IP address.

All three printers are on seperate networks and all computers are Macs.

There is nothing wrong with the Macs nor the networks.

The first two printers are HP OfficeJet 8600's and the last one is an HP M277dw.

None of the printers have a permanent option to keep the printers online 24/7.

What is going on?
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Hi @W22201

 

Welcome to the HP Forums!

 

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

 

I reviewed your post and I understand that 3 of your printers are going offline randomly.

 

I’d love to help!

 

Follow the steps in the below article to fix this issue.

 

For Officejet 8600: http://hp.care/2qkvpPs

 

For LaserJet M277: http://hp.care/2oEnjzH

                                                            

Let me know how it goes and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

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