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HP Recommended
HP OfficeJet Pro 6968

I have to hit accept on the printer to recieve a fax.  It doesn't answer automatically.   It does show an incoming fax with the different ring .  But will not answer it automatically.

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Hi,

As you have a different ring for fax you'll probab;ly need to set the fax to match your phone service distinctive ring pattern for faxes.

 

Tap Fax > Setup > Preferences and select Distinctive Ring, set the correct patternt ot match your fax number setup and check for any change.

 

Also ensure under Preerences that Auto Answer is set to On with the proper number of Rings to Answer to meet your needs.

 

Regards,

Shlomi



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