Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
I try to print, it says printer not connected. I unplug, plug back in and then it works. what's up with that?
Please provide the following relevant information so someone can help including:
Printer Model – done
Operating System of computer (including service pack revision) -
Detailed Problem Description including all network devices (extenders, switches)-
Connection Method - USB, Hardwired LAN, Wireless, Wireless Direct? -
Make and model number of router and modem? -
Error messages - on printer screen and/or computer, any blinking light patterns? -
Do you think the printer is going to sleep and can’t wake up? -
If wireless, when the problem occurs, what is the status of Blue Wireless light on printer, on, off or blinking? –
Power off printer and router. Power on router and wait 3 mins, power on printer. Does it connect to the router now? What is the printers IP address?
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