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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
shaunat
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Message 1 of 2
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I have to unplug/replug my printer every time i use it.

HP Recommended
4500 envy wireless

I try to print,  it says printer not connected. I unplug, plug back in and then it works. what's up with that?

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sabretooth04
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Message 2 of 2
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HP Recommended

Please provide the following relevant information so someone can help including:

 

 

Printer Model – done

Operating System of computer (including service pack revision) -

Detailed Problem Description including all network devices (extenders, switches)-

Connection Method - USB, Hardwired LAN, Wireless, Wireless Direct? -

Make and model number of router and modem? -

Error messages - on printer screen and/or computer, any blinking light patterns? -

Do you think the printer is going to sleep and can’t wake up? -

If wireless, when the problem occurs, what is the status of Blue Wireless light on printer, on, off or blinking? –

 

Power off printer and router.  Power on router and wait 3 mins, power on printer.  Does it connect to the router now?  What is the printers IP address?

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