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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-04-2017 04:43 PM

HP Recommended
Product: HP Photosmart 7520

I have tried all the solutions posted in the site and I am still get error cannot connect to webserver.  Please help.  Scan to email worked great last week

3 REPLIES 3

‎05-04-2017 04:54 PM

HP Recommended

Hi,

You need new firmware for it. Please download and install the following firmware:

   http://ftp.hp.com/pub/softlib/software13/printers/ps7520/PS_7520_R1607A.exe

Note: You may need to use a Windows computer to apply firmware because no equivalent version for iOS or you have to work out how to run exe file under iOS.

    http://www.wikihow.com/Open-Exe-Files-on-Mac

Regards.

BH
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‎05-04-2017 08:12 PM

HP Recommended

States my printer is up to date.  I do have windows 7

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‎05-04-2017 08:16 PM

HP Recommended

My firware version is  ELM1CN1607AR

Please advise is this current.  

Thanks 

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