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Honor Student
Posts: 2
Member Since: ‎08-19-2012
Message 1 of 5 (287 Views)

I have upgraded to windows 7 and i can not fine HP software/solution center

[ Edited ]

I have upgraded to windows 7-64Bit and I can not fine HP software/solution center.

The printer is a Deskjet 6988dt.

 

Can you give me the appropriate link please.

0 Kudos
Professor
Posts: 2,242
Member Since: ‎11-22-2011
Message 2 of 5 (258 Views)

Re: I have upgraded to windows 7 and i can not fine HP software/solution center

hi there PJCat;

 

Sorry to learn that you are having this issue;

 

This is the main support page for your printer,  

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=3422...

 

Go to software and drivers download and select your operating system.

If the drivers are not Avilable here I am afraid that there is not a driver set for your printer. Sorry.

 

 

Hope this answer your question;

RobertoR

You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance! Smiley Very Happy
Honor Student
Posts: 2
Member Since: ‎08-19-2012
Message 3 of 5 (251 Views)

Re: I have upgraded to windows 7 and i can not fine HP software/solution center

Hi thanks for the info.  I do not need the driver as it comes with windows 7, I would like the software, HP solutions and Tool Box. I need to check the ink levels.

 

Thanks

Professor
Posts: 2,242
Member Since: ‎11-22-2011
Message 4 of 5 (236 Views)

Re: I have upgraded to windows 7 and i can not fine HP software/solution center

no problem Pact;

 

Furthermore I will keep your post in reserve if I learn of any official or unofficial workaround I will come and inform you immediately. 

 

 

Best of luck;

RobertoR

▼ 

You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance! Smiley Very Happy
Highlighted
Student
Posts: 1
Member Since: ‎08-21-2012
Message 5 of 5 (228 Views)

Re: I have upgraded to windows 7 and i can not fine HP software/solution center

Roberto,

 

Do I understand your answer to be that the HP Digital Imaging Monitor and/or HP Solution Center are not available for Win7? Or, that there is not a way to find/download/install without a HP CD for one's particular printer?

 

I purchased a new laptop in May. I have a K5400.. works fine. I want to check ink levels. I don't seem to recall whether or not I installed the K5400 using the CD.

 

Thanks in advance.

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