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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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I'm waiting for a good answer to help me...

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I have gone to the suggested website and downloaded the software/drivers but it still is not working 😞  i get an error that states ...

 

 

HP Solution Center cannot run because your device installation is not complete.

 

Please plug in the USB cable or re-run the setup program from the installation CD for a network installation.

 

If this does not complete the installtion, or you do not have the CD, access the HP help files by clicking the Start menu.

 

 

After i have downloaded the suggested from the website, it states it cannot finish because the software is already on my computer ? I have done everything except for the CD, because i lost it and it is still not working .. when i try to order one it does not give me a specific disk, it gives me a a "generic" disk but i want one specific to my machine ..

 

 

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i failed to mention that i can print fine but i cannot scan ..

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To Dani...  I would like to sau Kudos but it didnt completely fix my problem.  it doesn't scan and that's one thing I need.

so sorry.

 

does anyone know where I can get an up to date link or program that is up to date as far as winXP Pro sp3 goes?

I don't wanto have to end up with a copy of windows xp from 2002 or 2003 and not to find anything to suppor it.

 

thanx Dani !

Kudos!

 

KatS

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i have a hp photosmart c4200 all in one and when i go to the support & drivers it show every number but the one i need so can someone help me and make it eazy for me to install it so i can use it please

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@sbnovass wrote:

i have a hp photosmart c4200 all in one and when i go to the support & drivers it show every number but the one i need so can someone help me and make it eazy for me to install it so i can use it please


Please read this post then provide some details.  What printer model? The Photosmart c4200 is the series of printer rather than a specific model. You might find some additiona model information on the back of the printer on the same sticker as the serial number.  What operating system? Do you have a 32 bit or 64 bit version?  

 

With this information it should be possible to give you a direct link to the file you need.

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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how do i download the printer info from hp to reinstall

 

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@mitchelldavid wrote:

how do i download the printer info from hp to reinstall 


First identify what printer model you have.  Next find your operating system , including whether you have a 32 bit or 64 bit version?  Now click here and enter your printer model, then select the detailed model from the list.  Next select "Software and Drivers", then enter  the appropriate operating system. Finally, download the driver and run the installation package.  For USB connected printers the USB cable should not be plugged into the printer until the installer instructs you to connect.

 

If you have Windows 7 there is a tool available here for finding the best driver.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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Same problem here with my HP Officejet 5610v All In One..

I put up a post which is already lost for me. The diagnostic don't even mention this type. Had 3 years, but hardly used! Loved how it worked ...just want it back on this new computer.

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my printer is HP Deskjet Ink Advantage K209a (Print Scan Copy), i laso lost my installation cd so i tried downloading the driver installation file. i have both downloaded successfully the full and basic installation file but upon extraction, it displays error message of "Cannot open output file" and aborts extraction. What does this mean? So now, basically my printer works just because of the plug and play driver installation, but when i need to scan/copy, i cannot, because i do not have the full application. where can i get the full working driver installation? my OS is windows XP 32-bit. TIA.

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