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Honor Student
Posts: 2
Member Since: ‎01-30-2014
Message 1 of 3 (504 Views)
Accepted Solution

I need a driver for my Deskjet 1220C on Windows 7 64Bit

 I need a driver for my Deskjet 1220C on Windows 7 64Bit

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Accepted Solution

Re: I need a driver for my Deskjet 1220C on Windows 7 64Bit

Install the driver using Windows update with a usb connection to the printer.

 

There is no downloadable driver available on the HP web suport portal for your printer. The only available driver for Windows 7 x64 is provided by Microsoft.

 

 

 

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Provost
Posts: 42,199
Member Since: ‎01-07-2009
Message 2 of 3 (502 Views)

Re: I need a driver for my Deskjet 1220C on Windows 7 64Bit

Install the driver using Windows update with a usb connection to the printer.

 

There is no downloadable driver available on the HP web suport portal for your printer. The only available driver for Windows 7 x64 is provided by Microsoft.

 

 

 

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Honor Student
Posts: 2
Member Since: ‎06-23-2014
Message 3 of 3 (378 Views)

Re: I need a driver for my Deskjet 1220C on Windows 7 64Bit

The problem is "solved" for individual consumers, but NOT SOLVED for those who work in companies with managed networks.  There's no way our proxy server is going to permit company-owned computers to connect directly to Windows Update.  The tech support people here have done what they can to look for a workaround, but there appears to be none.

 

I guess I can see this kind of brush-off happening with a cheap consumer printer.  However, this is a business-class product, so I'm surprised that HP didn't come up with a solution for business users who are very happy with their 1220Cs and who are still buying plenty of "genuine HP" ink cartridges at non-discount prices.

 

Is it that big a deal to make a generic driver available in downloadable form?

 

I realize I'm wasting my breath, but I'm disappointed -- and a bit surprised that HP would consider theirhalf-hearted response to be a "solution."   HP is telling us that it wants to "make it matter," but it is still trying to find its way.

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