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peril
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IP 10.0.0.4

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I have just installed an OfficeJet 780 on our wireless network. It says it's connected but the IP it is using is 10.0.0.4. What does this mean and how can I get it to use an IP from the router? I have reset the router and printer several times but nothing changes.

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What brand/model router.  If it is an Apple Airport, this is a completely normal IP address.

 

What problems are you having?

I am employed by HP

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peril
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I have an AT&T router (2Wire?).

 

I installed the printer (HP 7780) on the wireless network which says it's connected using the IP 10.0.0.4.

 

When I try to install the printer on a computer connected to this wireless network, it cannot find the printer. The network setup will not complete.

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OK, you may have attached the printer to a neighbor's unsecured network.  Let's try it again.

 

From the front of the printer: Setup > Network > Reset Network Defaults.  Now from the same Network menu, run the Wireless Setup Wizard.  Make sure to choose YOUR wireless network, then follow the directions.

 

Finally, run the HP software to install on your computer.  Choose a "Network" installation when it asks and it should find your printer on the network (make sure you computer is also attached to YOUR wireless network, not a neighbor's).

I am employed by HP

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