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Top Student
Posts: 3
Member Since: ‎10-21-2012
Message 1 of 3 (337 Views)

Incompatible Cartridge on PS C4480

my brother bought a  hp C4480 printer for uk london and gifted to me ..

i live in india.... when i got th printer the cartridges were used and exhausted... so i got them refilled cause everybody told me that i cant get a new caridge of a uk printer in india.. after about 70 prints my black cartridge started showin problem that it s incompatible with the printer... i got it and the coloured on refilled again and tried to use it..


but same message was appearing again so i purchased a new black cartridge but the problem is still there...


i think its a problem with printer and not with cartridge... anyways i have tried all the ways to trobleshoot but no progress...


its still there.. please help me guys...




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Top Student
Posts: 3
Member Since: ‎10-21-2012
Message 2 of 3 (335 Views)

Re: Incompatible Cartridge on PS C4480

the cartridges i got were 350 adn 351... since it was available only in uk i purchased 860 that is also compatible with it

Distinguished Professor
Posts: 3,242
Member Since: ‎12-12-2011
Message 3 of 3 (315 Views)

Incompatible Cartridge on PS C4480

If you got the printer from one region and moved to a new region you need to call customer support to request a "Regionalization Reset". There should not be any charge for this; it is covered as part of the cartridge warranty. You will need to have access to your computer and printer while on the line with HP. You will also need to have a set of cartridges for the new region, once the reset is complete cartridges from the original region will no longer work. Check out the following document about regionalization.

Also here is a link that gives information for contacting HP world wide so that you may access the proper contact information for where you reside:

I hope that this helps.
I am a former employee of HP...
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