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Posts: 1
Member Since: ‎05-14-2014
Message 1 of 2 (235 Views)

Incompatible cartridges

Hi, folks!

Just purchased cartridges black and tricolour 121 here in Abu Dhabi,

Package confirms compatibility w/ ENVY110 devices, though printer does not recognise them.

Printer is originaly from UK, current location UAE.


Is there any solution, could software of the printer updated?

Thanks in advance


0 Kudos
Posts: 63,261
Member Since: ‎01-29-2009
Message 2 of 2 (227 Views)

Re: Incompatible cartridges

[ Edited ]



Please use the following instructions and contact HP for a fix:



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