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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-24-2017 07:30 PM

HP Recommended
Product: HP deskjet 3512
Everytime that I plug in the printer, an error pops up that says incompatible Tri-color ink cartridge.
1 REPLY 1

‎05-26-2017 06:42 AM

HP Recommended

Hi @Teshaellis1020,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you get an "incompatible ink cartridge" error message on your HP Deskjet 3512 e-All-in-One Printer.

 

This issue could occur if the electrical contacts on the cartridge or the printer are defective.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you in the link: Cartridge errors 

 

Let me know how this works.

 

You have a good day ahead.

Rainbow23 - HP Support.
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