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09-09-2012 09:27 AM - edited 09-09-2012 09:33 AM
Printer was working fine. Then sudenly this message: Ink System Failure Error: 0xc18a0201
Tried to reinstall Printer software from HP website. But still same message.
09-10-2012 02:47 PM - last edited on 04-19-2016 11:14 AM by OscarFuentes
This a fatal error in the ink system. There are a two things you can try to clear up the problem. The fist is found in the document linked below.
If that doesn't work, then move on to doing a partial reset. The partial reset will set the printer back to factory settings and should clear anything in the firmware that may be causing this.
To do a partial reset:
- Make sure the printer is on.
- Pull the power cord from the printer.
- Pull the power cord from the wall.
- Wait 30 seconds.
- Plug the power cord into the wall, but do not plug in the printer.
- Hold down the 3 and # buttons.
- While holding the buttons, plug in the printer.
- When the lights come on, let go of the buttons.
If that doesn't work, you'll need to get a new printer. Let me know what happens.
11-14-2012 12:12 PM
10-14-2015 08:35 PM
This worked for a short time, but began to fall back to what it was doing (not printing with magenta and light magenta). I guess it may be time for a new printer. While I do not look forward to the expense, I was not happy with the durability of this ink. it did not hold up under damp or slightly wet conditions. Another printer we have with a different company does use ink that is very durable, bright and light resistent. Something you want when printing photos.
Thank you for your help. It was great for a short time!!