Create an account on the HP Community to personalize your profile and ask a question
05-09-2017 10:57 AM
Question is how can the printer send the wrong ink type or an I not pushing it in enough. Don't wanna break the printer by forcing it in when it doesn't look the same as the original.
And need the printer asap!!
05-10-2017 01:04 PM
The Instant Ink cartridges are larger! Take a look at the following video for help installing: Installing and Using HP Instant Ink Cartridges into your HP Envy or Officejet All-in-One Printer
Please let me know if this resolves your inquiry.
- HP Instant Ink Support