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Student
Posts: 1
Member Since: ‎08-08-2014
Message 1 of 2 (395 Views)

Ink level full but printer will not print.

My printer is acting as if it is out of ink. After installing a new cartridge nothing has changed. What do I do next?
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Provost
Posts: 29,587
Member Since: ‎11-17-2008
Message 2 of 2 (350 Views)

Re: Ink level full but printer will not print.

Please read this post then provide some details.  What printer model? What operating system?  Are there any error messages on the printer or computer screen? 

 

Is your printer still in warranty? You can check with HP's warranty tool here.

 

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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